Cargo Market Research Analysis

Role: UX Researcher / Data Analyst

Team Size: Independent

Tools: R (ggplot2, tidyverse, dplyr, stringr) , Tableau, GitHub , google forms

Duration: 5 days

This analysis provided the foundation for insights used in the Cargo App design case study.

My Role


  • Clean and transformed raw survey data from Google Forms for analysis.
     
  • Created new variables and standardized responses to uncover spending and saving patterns.


  • Organized messy survey responses into clear categories, making spending patterns easy to identify and act on.


  • Built visualizations to show insights

Problem Statement

We wanted to understand the shopping habits of potential users and determine if they even cared about price comparison in the first place. As the sole statistician on the team, I worked independently to ensure the data was analyzed both properly and clearly, and presented in a way that would make the responses easy to understand.

Research Process

  1. Survey Design
  • Created survey questions that captured the potential needs of users, and users spending habits.


  • These survey questions allowed us to see potential competitors and if there was a gap in the market for our product to succeed. 


  • Had a balance of quantitative (closed ended) questions and qualitative (open ended questions).
  • Distributed survey through social media, gathering over 50 responses within 4 days.
  • Cleaned and prepared survey data in R (standardized categories, renamed columns, filtered using regex).


  • Created separate csv file for reproducibility.

  1. Data Collection
  1. Data Cleaning and Preparation
  1. Analysis
  • Visualized findings in Tableau using charts and graphs to show needs of users.


  • Applied descriptive statistics to identify trends.

There was a heavy interest in savings in the following categories
78% of respondents monthly expenses included groceries → groceries are the top priority category.
Gender of Respondents
Respondents Monthly Expenses
Respondents Saving Interests

Pie Chart

Gender

29.4 %

70.6 %

Female

Male

Groceries

Gasoline

Clothing

Electronics

Household Items

Health & Beauty

Entertainment

Bar Chart

78%

43%

37%

18%

14%

12%

22%

Groceries with 76% interest from respondents

Clothing with 88% interest from respondents

Electronics with 60% interest from respondents

Gasoline with 60% interest from respondents

Health and Beauty with 67% interest from respondents

Household Products with 70% interest from respondents

Results and Impact

1


Found that groceries and clothing were top spend categories, suggesting cost-saving recommendations should prioritize these areas first.

Found that groceries and clothing were top spend categories, suggesting cost-saving recommendations should prioritize these areas first.

2


Found categories that users were interested in seeing in the app. Some including Groceries, Health and Beauty and Household Products

Found categories that users were interested in seeing in the app. Some including Groceries, Health and Beauty and Household Products

4


Provided a foundation for future product recommendations by discovering where users most want cost-saving solutions

Provided a foundation for future product recommendations by discovering where users most want cost-saving solutions

3


Provided the team with structured, reliable data that made design decisions faster and easier.

Provided the team with structured, reliable data that made design decisions faster and easier.

Deliverables

Reflection

This project taught me how to work effectively under pressure with a tight deadline. I had less than a week to clean and analyze all survey responses while balancing many other on-campus responsibilities. As the only team member with experience in R, it made me prioritize clarity and interpretability. I wanted to make sure the data was easy for my group to understand. This approach allowed us to base our app concept, and design on real user insights rather than just assumptions.


This project taught me how to work effectively under pressure with a tight deadline. I had less than a week to clean and analyze all survey responses while balancing many other on-campus responsibilities. As the only team member with experience in R, it made me prioritize clarity and interpretability. I wanted to make sure the data was easy for my group to understand. This approach allowed us to base our app concept, and design on real user insights rather than just assumptions.


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Please view this analysis on a desktop or tablet.

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